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Privacy Policy – Progressive18
We, at Progressive18, care about your privacy. We collect, use, store, and protect your personal information as described in this privacy statement whenever you visit our website, make a purchase, register, or interact with us in any other manner. We are committed to handling your data responsibly, transparently, and in compliance with all applicable data protection laws.
You accept the practices outlined in this Privacy Policy by using our website and services.
Information We Collect
In order to run our store effectively, complete orders and improve your shopping experience, we collect information.
A) Information You Provide Directly
When you interact with Progressive18 you may provide:
- Full name
- Email address
- If provided, the phone number
- The billing and shipping address
- Details for your account login (if you create one)
- Information on the order and preferences
- Sending messages or inquiries to our support team
- Reviews, comments, or anything that you voluntarily submit
B) Payment Information
Trusted third-party payment gateways securely conduct payments on Progressive18. We don't keep or have access to all of your credit card or bank information. For compliance and fraud prevention payment processors may keep track of transaction references.
C) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Operating system, browser type, and device type
- Time spent, pages seen, and navigational patterns
- URLs for reference and exit
- Location approximation (based on IP address)
We can better understand how our website is used - and make improvements because of this data.
Cookies and Tracking Technologies
We employ cookies and related technologies to:
- Enable the cart, checkout and login features of the website.
- Remember your preferences.
- Analyze performance and traffic
- Improve the user experience
- Support marketing and advertising initiatives (if permitted)
You can use your browser's options to control or disable cookies. Please be aware that some website functionality may be impacted if cookies are disabled. Please see our Cookie Policy for complete information.
How We Use Your Information
We use your information for purposes including:
- Processing and fulfilling orders
- Managing accounts and customer support requests
- Sending order confirmations, shipping updates, and service notifications
- Improving website performance and product offerings
- Personalizing your shopping experience
- Preventing fraud, misuse, and security risks
- Sending promotional communications (only where permitted and with opt-out options)
- Complying with legal, tax, and regulatory obligations
Sharing of Information
We do not sell your personal data. We may share your information only in the following circumstances:
A) Trusted Service Providers
We collaborate with third-party partners who support us in running our business, including:
- Providers of e-commerce platforms
- Processors of payments
- Partners in logistics and shipping
- Partners in fulfillment and print-on-demand
- Tools for analytics and marketing
- Systems for customer support
These partners are required to protect your information and are only permitted to use it as needed to perform their services.
B) Legal Requirements
We may disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful government or court requests
- Enforce our terms and policies
- Protect the rights, safety, or property of Progressive18, our customers, or others
C) Business Transfers
Customer data may be moved as part of any merger, acquisition, reorganization, or asset sale that Progressive18 goes through. The appropriate confidentiality protections remain in place concerning any such transfer.
International Data Transfers
Progressive18 operates globally. Your data may be processed or stored in countries other than your home country, including those where our service providers conduct business. In compliance with this Privacy Policy and any applicable data protection regulations, we take reasonable measures to ensure that your data is protected.
Data Retention
We only save personal data for as long as is required to:
- Fulfill orders and provide services.
- Ensure that your financial and business records are accurate
- Observe legal and regulatory obligations
- Resolve disputes and uphold agreements
Data is safely erased or anonymized - when it is no longer needed
Data Security
We implement appropriate technical and organizational safeguards to protect your information, including secure systems, restricted access, and encryption where applicable. While we take security seriously, no online platform can guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
- View the personal data we have on file about you.
- Request that any incorrect data be corrected.
- Request that your personal data be deleted.
- Object to certain processing methods.
- Request a processing restriction.
- Get your data in a format that is portable.
- When processing is based on consent, withdraw that consent.
Please use the information below to get in touch with us in order to exercise your rights. Before completing requests, we may verify your identity.
Marketing Communications
By contacting us directly or by clicking the unsubscribe link in our emails, you can always choose not to receive any more promotional emails. Order updates and other service-related notifications will still be provided as needed.
Children’s Privacy
Progressive18 does not intentionally gather personal data from minors younger than 13 (or younger than 18 if required by law). We will swiftly delete such information if we learn that it has been collected.
Third-Party Links
There may be links to external websites on our website. The content or privacy policies of those websites are not our responsibility. We advise you to examine each of their privacy policies separately.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to our practices or legal requirements. This page will have a new "Last Updated" date and the updated version. Your continued use of our website indicates that you agree to the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: